Shipping & Returns

Return Policy

At Legend of Asia, each item is handmade. Natural variations in color, finish, shape, and texture, along with minor imperfections, are part of its unique character and are not considered defects. This does not include damage sustained during shipping. 

Returns & Authorization
You may return an item for any reason within 7 days of delivery. Return authorization is required before shipping any merchandise back.

All returns must be shipped to our designated warehouse with shipping charges prepaid by the customer. Returned merchandise must arrive in good condition and in its original packaging. We cannot accept returns without the original packaging.

Shipping Charges
Original shipping charges are nonrefundable. Customers are responsible for return shipping costs.

Refunds
Refunds will be processed within 7 days after we receive the returned merchandise and confirm that it is in good condition.

Missing Packages & Damage Claims

Missing or Stolen Packages
Legend of Asia is not responsible for missing or stolen packages that the carrier has confirmed as delivered. If your package is missing or stolen after confirmed delivery, you must file a police report.

Damage on Arrival
Please report any shipping damage to support@legendofasia.com within 2 days of delivery. Include your order number and clear photos of:

  • The shipping package, including any visible damage.

  • The shipping label.

  • The damaged item inside the box, showing the surrounding packaging.

Retain All Packaging
Please keep the damaged item, shipping box, and all packing materials for at least 14 days after reporting the damage, and make them available for carrier inspection.

Replacements & Refunds
Once your damage claim is accepted, we will send a replacement. If a replacement is unavailable, we will issue a refund within 2 days of claim acceptance.